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Colleges, Universities, Grade Schools, Private Schools and Distance Learning Centers
XACT applications for the education industry helps target problems and provide solutions that assists education providers in reaching their goals for student growth and staff development.
We work with you.
The best and only way to provide a streamline, cutting edge solution is to work with each and every customer individually.
Saving you time and money.
You are only paying for the time we handle your calls. You're never having to pay costs associated with having full time receptionists or attendants on duty.
Technology integration.
With many of our applications, we can integrate directly with your existing technology to provide streamlined support for your students and staff.
Applications for Education.
XACT has created a suggested list of standard applications we use to provide assistance to educational establishments:
General Assistance Help Desks; which can help answer general and frequently asked questions (FAQs) from students.
Student Services HelpDesk; providing support for Admissions, Financial Aid, Registrar and Bursar's Offices.
Distance Learning Help Desks; providing technical assistance and support for Blackboard & WebCT Products.
Disaster Recovery Support; providing assistance for natural or catastrophic disasters.
Providing support through multiple channels.
All of our applications are designed to provide support through multiple communications channels, such as:
Live Telephone Support; calls can be directed to our call center through a local, toll-free or integrated communications channel from your telephone switch.
Internet/Web Based Chat; assist students and staff through a web driven browser chat interface.
Email Response and Monitoring; capture and respond to email inquiries from an email address within your organization; such as helpdesk@yourdomain.org.
Mail or Other Marketing; help reach your target audience with direct mail marketing pieces or allow XAct to assist in your information request fulfillment.
Questions? Contact an XACT Educational Support specialist today.
XACT is there when your image is on the line.™
When its your call, and your image is on the line;
XACT is your best solutions partner.
