Through frequently asked questions, sophisticated branching and search technologies, XACT becomes an important part of the fact-finding process, assisting in questions that commonly plague your valuable callers.
Multiple Channels of Support.
XACT Help Desk and Call Filtering Services are available to callers in a variety of methods that allows the individual to select how they chose to receive assistance.
Our highly trained staff is available by telephone (by dialing a toll-free, local or internal extension), by e-mail (common address; ie: helpdesk@yourdomain.com), or through the Internet by text and/or voice based chat.
Providing Technical Support.
Xact can also provide support for commonly used organization applications and/or support for browsers of your Internet web support.
We can easily interface with your applications or software to provide support to your callers when the need arises.
Let XACT provide you with a Help Desk and Call Filtering solution that fits your needs.
Contact an XACT Help Desk specialist today.
XACT is there when your image is on the line.™
