Automated attendant service.
Automated attendant solutions can be a key in directing calls to the appropriate destination. XACT can provide the technology and the design of an automated attendant that best fits your needs. Callers can select from a group of options, dial an extension or gain access to an attendant, either at your location or ours.
IVR Solutions for information broadcast and receival.
Interactive voice response (IVR) solutions can be designed to incorporate automated attendant services with other service applications. Applications can include:
- Information screening or surveys.
- Automated ordering and delivery.
- Information broadcast and database lookup.
- Many other features.
Fax and fax-on-demand solutions.
XACT can also provide you with a incoming and/or outgoing fax solution that best fits your needs. Information can be quickly broadcast by fax to recipients that you specify to receive such information. Fax services can also be added to voicemail boxes, so that you have one number for the receival of faxes and voicemail messages.
Personalized notification and delivery.
When you receive a message, its important to be notified of the delivery. XACT systems can send notifications to multiple devices, including pagers, PDAs, e-mail addresses, cellular phones and the Internet.
Messages can also be delivered as an attachment to your email box to provide you with the ability to never have to login to a mailbox via telephone unless you so desire.
Let XACT provide you with a Voicemail or IVR solution that provides you with the tools necessary to communicate.
Contact an XACT Voice Services specialist today.
XACT is there when your image is on the line.™
